K·reer

By booking and paying for any K·reer service, you accept these terms in full. Please read this document before completing your purchase. If you have questions, email us at hola@kreer.app.

1. The service

K·reer offers the following digital consulting services:

All services are delivered by Samuel Rozo or a designated K·reer collaborator, via video call on Google Meet.

2. Booking and payment process

3. Money-back guarantee

If the expert doesn't show up for the session — without prior notice, no further justification needed. Report it to hola@kreer.app within 7 days of the session and we'll process your full refund right away.

If you feel the session wasn't worth it:

The guarantee applies only to clients who attended the full session. After 7 days from the session, dissatisfaction refund requests are no longer processed.

Who covers the refund? When approved, we return the full payment — including K·reer's commission, which we waive on that sale. The cost is borne by the expert: it's deducted from their Stripe funds. The one exception is Stripe's processing fee (~2.9% + $0.30), which isn't recovered once charged — that cost is already spent, regardless of the reason for the refund.

4. Cancellations and rescheduling

5. Client responsibilities

To get the most out of the session, the client is responsible for:

6. Platform role and limitation of liability

K·reer is a platform that facilitates discovery, booking, and payment for 1-on-1 sessions — it does not itself provide the consulting or advisory services each expert offers. Experts operating on K·reer do so as independent contractors, not as employees, representatives, or agents of K·reer. Each expert is solely responsible for the content, quality, and consequences of the advice they give during their sessions.

K·reer's services are consultative and educational in nature. Results depend on multiple factors outside our control, including the client's execution, market conditions, and changes to advertising platforms.

K·reer does not guarantee specific business outcomes, such as sales increases, cost reductions, or concrete performance metrics. The money-back guarantee covers satisfaction with the session, not future results.

In no case will K·reer's total liability to a client exceed the amount paid for the service booked.

7. Intellectual property

All content shared during sessions (methodologies, frameworks, materials, prompts) is K·reer's property and is shared for the client's personal use. Redistribution, resale, or commercial use of this content without written authorization is not permitted.

Session recordings, if any, are for the client's exclusive personal reference and may not be shared publicly.

8. Confidentiality

All information shared by the client during sessions (account data, metrics, business strategies) is treated with strict confidentiality and is not disclosed to third parties without explicit consent.

9. Governing law

These terms are governed by the applicable laws where K·reer operates. Any dispute will preferably be resolved amicably through direct communication with our team.

For refund requests, follow the process described in Section 3 — K·reer's team reviews each case directly. For any other service-related dispute, start by emailing hola@kreer.app; if no resolution is reached, either party may pursue the legal remedies available under the applicable law.

10. Changes to these terms

We may update these terms from time to time. Changes apply to bookings made after the update date. Existing bookings are governed by the terms in effect at the time of purchase.

11. Contact

For any inquiries: hola@kreer.app